Vary depending on service provided. Additionally, insurance determines the cost of billable services.
Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:
- Do I have mental health insurance or EAP benefits?
- What is my deductible and has it been met?
- How many sessions per year does my health insurance cover?
- Can I use my HSA or FSA for payment of services?
- What is the coverage amount per therapy session?
- Is approval required from my primary care physician?
All major credit/debit cards accepted for payment. Co-pays are due at the time of service for in office appointments and one business day before telehealth appointments. Self-pay services for counseling services are due two business days before the first scheduled appointment and one business day before follow up appointments and are non-refundable.
If it cannot be determined if you have met your deductible, you will be charged the allowable charge by your insurance and your account will be reviewed and adjusted, if needed, upon receiving your Explanation of Benefits (EOB).
Some HSA or FSA cards are accepted for payment at our office. We attempt to process any HSA or FSA card for processing; however, it is determined by the merchant processor system. Our office can check prior to your appointment. If your card cannot be processed with our merchant processor, we can provide you with a receipt to submit to your HR department for payment reimbursement.
Also, we are on multiple EAP (Employee Assistance Provider) panels. If you would like to use your EAP benefit, please inquire about benefits through your employer then contact the EAP company to obtain an authorization for services. Your EAP authorization number will serve as a guaranteed means of payment to our company. Please provide this information at the time of scheduling.
If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay a $100 cancellation fee. Broken appointment fees must be resolved prior to rescheduling and future appointments. Unpaid accounts may be submitted to collections 30 days after their occurrence, without payment or a payment arrangement. Additionally, all payments made toward services are non-refundable.
Request a therapy appointment online.
Questions? Please contact us for further information.